Services

We offer comprehensive creative strategy, marketing, communications, public relations, technology development, commercial management and electronic channel distribution solutions for the tourism industry.
We provide an extensive range of services delivered by a highly-specialized team.

Branding

  • Strategic branding
  • Brand development
  • Brand management
  • Brand audit
  • Competitor analysis
  • Brand monitoring and evaluation

Website and mobile app development

  • Project management
  • Website audit
  • Strategy and planning
  • Information architecture
  • Web programming
  • UX/UI
  • Web maintenance
  • Interface design (websites, microsites, landing pages and mobile apps)
  • Mobile website development
  • Content production
  • Content management
  • Mobile app development
  • Booking engine integration
  • E-commerce
  • Online payment gateway integration

Marketing and advertising

  • Strategy and design
  • Landing page design and optimization
  • Media planning
  • Media purchase
  • Digital media programmatic buying (first party, second party and third party data)
  • Digital media advertising
  • Print media advertising
  • E-mail marketing
  • SEO (Search Engine Optimization)
  • SEM (Search Engine Marketing)
  • OTA and travel search engine positioning and advertising
  • Trip Advisor positioning and advertising
  • Out-of-home advertising (airports, malls, urban transport and billboards)
  • Social media strategy
  • Social media management training
  • Social media editorial content guide design
  • Online reputation management
  • Social media advertising

Market research

  • Concept testing
  • Usability studies
  • Online surveys
  • Market research and analysis
  • Product research and analysis
  • Competitor research and analysis
  • Web analytics techncal implementation
  • Web analytics tag audit
  • Web analysis
  • On and offline mystery shopper
  • Social media analysis
  • KPI monitoring platform development
  • Online monitoring management

Software solutions

  • CRM strategy design
  • CRM implementation
  • E-Commerce
  • RMS implementation (Revenue Management Systems)
  • PMS implementation (Property Management Systems)
  • CMS implementation (Content Management Systems)

PR and communications

  • PR strategy
  • Events and press conferences
  • Media contact
  • Crisis management
  • Press trips
  • Media monitoring
  • Multimedia production
  • Video and photography production
  • Institutional blog development
  • Catalog, trademark and institutional brochure printing
  • Content production in English, Spanish, French, Russian, German, Mandarin Chinese and Portuguese languages

Other services

  • Online marketing consultation
  • Project development strategy for tourist destinations
  • Destination management
  • Supply chain management
  • Central purchasing body and logistics management for hotels
  • Electronic channel management
  • Revenue management
  • Tourist product development
  • Tourist destination development master plan design and implementation
  • Business plan development and support for Destination Management Organizations (DMO’s)
  • Feasibility studies
  • Protected area management plan design
  • Database development services and digital mapping analysis (GIS)