Services

We provide integral solutions for the development of creative thinking, marketing, communication, public relations, technology development, marketing management and e-channel management for the tourism industry.
We offer an extensive range of services provided by a highly specialized team.

Branding

  • Strategic branding
  • Brand development
  • Brand management
  • Destination brand audit
  • Competitors analysis
  • Brand monitoring and evaluation

Sites and apps development

  • Project management
  • Web assessment
  • Strategy and planning
  • Architecture Information
  • Web programming
  • UX/UI
  • Site maintenance
  • Interface design (websites, microsites, landing pages and mobile apps)
  • Mobile programming
  • Content production
  • Content management
  • Mobile apps development
  • Booking engines integration
  • E-commerce
  • Online payment gateways integration

Marketing and advertising

  • Strategy and creativity
  • Landing page design and optimization
  • Media planning
  • Media buying
  • Programmatic media buying (first-party data, second-party data y third-party data)
  • Online advertising
  • Print advertising
  • E-mail marketing
  • SEO (Search Engine Optimization)
  • SEM (Search Engine Marketing)
  • Trip Advisor positioning and campaigns
  • OTA’s and Travel Search Engines positioning and campaigns
  • Outdoor advertising (airports, malls, urban transport and outdoor billboards)
  • Social media strategies
  • Social media coaching
  • Online reputation management
  • Social media advertising
  • Social media guidelines and editorial content

Market research

  • Concept testing
  • Usability studies
  • Online surveys
  • Market research and analysis
  • Product research and analysis
  • Competitors research and analysis
  • Web analytics tools implementation
  • Web analytics tag audit
  • Web analysis
  • Online and offline mystery shopper
  • Social media analysis
  •  KPI’s scorecard development
  • Online monitoring management

Software solutions

  • CRM strategy design
  • CRM implementation
  • E-Commerce
  • RMS implementation (Revenue Management Systems)
  • PMS implementation (Property Management Systems)
  • CMS implementation (Content Management Systems)

PR and communications

  • Strategic PR
  • Events and press conference
  • Media relations
  • Crisis management
  • Press trips
  • Media monitoring
  • Multimedia production
  • Videos and photography production
  • Institutional and promotional blogs development
  • Catalogs, brochures and trademark signs printing
  • Content development in english, spanish, french, russian, german, mandarin chinese and portuguese languages

Other services

  • Online marketing consulting
  • Project development strategy for tourism destinations
  • Destination management
  • Supply chain management
  • Administration of central purchasing and logistics management for hotels
  • Channel management
  • Revenue management
  • Tourism product development
  • Tourism policy and development master plans
  • Business planning and implementation support for DMO”s and tourism authorities
  • Feasibility studies
  • Protected areas visitor management plan
  • GIS tourism services (database development, analysis and mapping)